Customer Commitment

Committed to the Ultimate Customer Service

Most companies talk about customer orientation. At Tageos, we simply put it into practice by providing exceptional service and achieving the best outcomes – without compromise.

You will experience our dedication to ultimate customer service firsthand – no matter if you’re a new prospect or a seasoned customer. We believe that the best results will be achieved when we foster a two-way partnership based on trust, integrity, and mutual respect. Six core commitments underpin our approach:

  1. Accessibility: We aim to provide our clients and partners with as much access as they need to our people, including our leadership team. We take the time to understand your needs, provide assistance and listen to your ideas.
  2. Responsiveness: We pride ourselves on responding to enquiries in an efficient, timely manner. We are continually looking for ways to improve our service offering and, for that reason, we greatly value your feedback.
  3. Privacy: We take all necessary precautions to protect the information you give us. We do not disclose your information to other parties unless you give us permission to do so (or are required to by law). We ensure our service providers adhere to the same standards.
  4. Transparency: We believe that transparency is one of the most important values in investment decisions. We are committed to clearly explaining our products and the potential investment outcomes.
  5. Communication: We aim to keep our customers and partners up to date through regular communication, documentation and research. Wherever possible, we aim to use simple language that is clear and easy to understand.
  6. Excellence: We strive for excellence in everything we do. We are fully committed to applying our knowledge and innovation to develop RFID products relevant to today’s RFID and product digitization market. Our bespoke offerings are tailored to meet the particular needs of our customers.